How can 24 Recruitment help me find work? Answer: We connect healthcare workers and professionals with a wide range of organisations and individuals looking for care and support. We work with private families, care companies, care homes, healthcare organisations and local authorities, providing opportunities for people with different levels of experience, qualifications and professional backgrounds. Depending on your experience and circumstances, opportunities may include live-in care, visiting care, temporary placements, bank shifts and longer-term roles. You can choose opportunities based on your availability, location, experience, qualifications and personal preferences. What types of healthcare workers do you work with? Answer: We work with a wide range of healthcare workers and professionals, depending on the requirements of each placement. This can include care and support workers, healthcare assistants, senior carers, nurses, social workers and other suitably qualified professionals. Different organisations have different staffing requirements, so we look at your individual experience, qualifications, training and preferences when matching you with opportunities. Can I register with 24 Recruitment even if I am not looking for work right now? Answer: Absolutely. You can register with us and tell us about your experience, qualifications, availability, preferred locations and the type of work you are interested in. We work with private clients, care companies, care homes, healthcare organisations and local authorities who regularly need good healthcare workers. When a suitable new placement becomes available, or an organisation has an urgent need for bank or temporary cover, we can contact you to see if you are available. Will you contact me when new opportunities become available? Answer: Yes. Once you have registered with us and completed the necessary checks, we can keep your details on our database and contact you when suitable opportunities arise. This could be a new private care placement, temporary cover, a bank shift or an opportunity with a care company, care home or local authority. We will take your experience, qualifications, location, availability and preferences into account when contacting you about suitable opportunities. Can I choose which placements I accept? Answer: Yes. We will discuss the details of each opportunity with you before you accept a placement, including the location, hours, duties, rate, required experience or qualifications and the client's requirements. You can decide whether a placement or shift is right for you. Do I have to accept a placement if you contact me? Answer: No. Registering with us does not mean you have to accept every opportunity we offer. We will provide you with the relevant information and you can decide whether the opportunity fits your experience, availability and personal circumstances. Can I work with both private clients and organisations? Answer: Yes. You can tell us what types of opportunities you are interested in. This could include live-in care with a private family, visiting care, temporary placements, or bank shifts and longer-term opportunities with care companies, care homes and local authorities. Can I work bank shifts for care homes, care companies or local authorities? Answer: Yes, where suitable opportunities are available. We work with organisations that may need additional healthcare workers to cover bank shifts, sickness, holidays or unexpected staffing shortages. Once you have registered and completed the relevant checks, we can contact you when suitable bank or temporary shifts become available. Can I find work close to home? Answer: We have opportunities in different locations and will take your preferred working area into account when looking for suitable opportunities. Let us know how far you are willing to travel and we can focus on opportunities that fit your circumstances. Can I do short-term or temporary placements? Answer: Yes. We regularly work with healthcare workers who are looking for short-term, temporary or cover placements, as well as those looking for longer-term opportunities. This can include temporary care placements, holiday cover, sickness cover and bank shifts. Can I work around my other commitments? Answer: Yes. We offer different types of opportunities and can take your availability and existing commitments into account when looking for suitable work. You can tell us the days, hours, locations and types of work that suit you. Can I take holidays or time off? Answer: Yes. Healthcare workers manage their own availability, holidays and periods of absence. We simply ask that you give as much notice as possible where you have already agreed to a placement or shift, so that the client or organisation has time to make alternative arrangements. Do I need previous care experience? Answer: Requirements vary depending on the opportunity. Some roles require specific professional qualifications or significant experience, while others may be suitable for healthcare workers with different levels of relevant experience. We look at your individual experience, qualifications, training and skills and will only put you forward for opportunities that are appropriate for your background. What checks do I need to complete? Answer: The checks required will depend on the type of work and the organisation you are working with. These may include identity and right-to-work checks, references, DBS checks, relevant qualifications and training certificates, professional registration where applicable, and appropriate insurance. We will guide you through the process and let you know exactly what is required for the opportunities you are interested in. Do I need to be DBS checked? Answer: Many of our care and healthcare opportunities require a DBS check. The type of check required will depend on the role and placement. If you do not currently have a suitable DBS, we can explain what is required for the opportunity you are interested in. Do I need my own insurance? Answer: This depends on how you are working and the requirements of the particular placement. Where appropriate, self-employed healthcare workers may need their own relevant insurance. We will explain any requirements before you accept a placement. Can I work as a self-employed healthcare worker? Answer: Some opportunities are available on a self-employed basis where the arrangement is suitable. We will explain the payment and contractual arrangements before you accept a placement, so you understand how the opportunity works. What is an umbrella company? Answer: Some healthcare opportunities are paid through an approved umbrella company. The umbrella company acts as your employer for payroll purposes and handles deductions such as PAYE and National Insurance. We only work with approved umbrella companies and will explain the arrangement, expected rate and payment process before you accept the opportunity. How much can I earn? Answer: Rates vary depending on the role, your experience and qualifications, the location, the client's requirements and the length or type of placement. We will always confirm the rate and payment arrangements with you before you accept an opportunity. How do I get paid? Answer: We facilitate the payment process so that you don't need to chase clients for payment yourself. The exact payment arrangements depend on whether you are working on a self-employed basis or through an umbrella company. These arrangements will always be explained before you accept a placement. What happens if a client doesn't pay? Answer: We will always do our best to help you receive the money you are owed and will communicate with the client to help resolve any payment issues. You can also choose how you would prefer to be paid, whether that is at the end of your placement or on a more regular basis, depending on the payment arrangements for your placement. We will explain the payment arrangements clearly before you accept a placement, so you know when and how you will be paid. Are travel expenses paid? Answer: This depends on the individual opportunity. Where travel expenses are offered, we will clearly explain what is covered and how expenses are claimed before the placement begins. What information will I receive before accepting a placement? Answer: We will provide you with the key information you need to decide whether an opportunity is suitable. This can include details about the client or organisation, the care or support required, location, duties, dates, hours or shifts, rate of pay and any specific experience, qualifications or checks required. We want you to feel comfortable and fully informed before accepting an opportunity. Will I receive a care plan or information about the person I am supporting? Answer: Yes, where appropriate. We will provide relevant information about the client's needs and requirements before you start. You should have the information you need to understand the role and provide appropriate support. What happens if I have concerns about a client or placement? Answer: We encourage healthcare workers to speak to us as soon as possible if they have any concerns. We are here to provide ongoing support and will communicate with the client or relevant organisation where appropriate to help resolve issues. What happens if I become unwell during a placement? Answer: Please let us know as soon as possible if you become unwell and are unable to continue with a placement or shift. We understand that unexpected situations can happen and will work with you and the client or organisation to make appropriate arrangements. Do you offer ongoing support once I start a placement? Answer: Yes. We don't simply introduce you to a client or organisation and leave you to manage everything yourself. We remain available to provide ongoing support and communication throughout the placement and can help with questions, payment arrangements, communication and concerns that may arise. Can I work with 24 Recruitment more than once? Answer: Absolutely. Once you have registered with us and completed the necessary checks, we can contact you about future opportunities that may suit your experience, qualifications, availability and preferences. As new private placements, temporary opportunities and bank shifts become available, we can continue to contact you about suitable work. How do I register with 24 Recruitment? Answer: Simply get in touch with us and tell us a little about your experience, qualifications, the type of work you are looking for and your availability. We will then talk you through the registration process and the checks we need to complete before introducing you to suitable opportunities.